SHIPPING POLICY
WE SHIP TO THE FOLLOWING STATES
Alabama, Arkansas, Arizona, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, , California, Minnesota, Mississippi, Wisconsin, Wyoming, and in Washington D.C.
STATES WE CANNOT SHIP TO
Alaska, Connecticut, Colorado, Delaware, Idaho, Iowa, Michigan, Montana, New York, Nevada, North Dakota, Oregon, Rhode Island, Vermont, Utah, and Washington.
AVERAGE SHIPPING TIME
Processing times for shipments are 1-3 business days. It takes an average of 5-21 business days for delivery of your purchase, depending on location.
WHAT ARE THE AVAILABLE PAYMENT OPTIONS
DiamondPuffs accepts credit/debit cards only. No other payment options are facilitated.
CAN I CHANGE OR MODIFY AN ORDER AFTER IT IS PLACED
Orders can be changed or modified until an order is fulfilled. please email us at support@diamondpuffs.com
CAN I CHANGE OR MODIFY A SHIPPING ADDRESS
Due to age verification once your order has been placed, you cannot modify your address. You can change your shipping address in your account settings for future orders.
We are not responsible for customers not inputting the correct information.
Both Shipping and Billing addresses need to match.
HOW CAN I CHECK THE STATUS OF AN ORDER
Once your order ships, you will receive an email with tracking information.
WHAT IF MY ORDER ARRIVES DAMAGED
Please carefully inspect your order promptly upon delivery. Should you receive a damaged or incorrect product, please contact our customer service support immediately by email at support@diamondpufss.com